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  • The Five Key Principles of Influence - Part 4
    process of getting your client (or your boss, direct report, spouse, child, etc.) to clearly associate ... stop at the first level—that is, unless you don’t care about the results! If you want to learn more about ...

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    • Authors: David Miller
    • Date: Aug 2016
    • Competency: Leadership>Change management; Leadership>Influence; Strategic Insight and Integration>Influence decisions
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • How to Handle Communication Mishaps in the Workplace
    some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...

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    • Authors: David Miller
    • Date: Nov 2012
    • Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
  • Seven Steps for Setting Yourself Apart
    senior management, your supervisor, colleagues, direct reports, etc. Your approach to working with them ... traditional marketing methods such as speaking, writing, direct calling, etc. As a company actuary your key ...

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    • Authors: David Miller
    • Date: Aug 2011
    • Competency: Professional Values
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Professional development
  • Lessons from a Toothache—Part 2
    Lessons from a Toothache—Part 2 The author discusses lessons and strategies he learned about selling ... their current situation. lEssON #2: AcTiON is diREcT- ly PROPORTiONAl TO ThE AMOuNT OF PAiN ExPERi- ...

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    • Authors: David Miller
    • Date: May 2012
    • Competency: Communication>Persuasive communication
    • Publication Name: The Stepping Stone
    • Topics: Actuarial Profession>Professional development